Security & Performance

Enterprise-grade security. Unlimited scale. Zero compromise.

Your data is safe, isolated, and accessible only to the right people. FieldPro AI scales from 100 to 10,000 branches without compromising security or performance.

99.99%
Uptime SLA
15 min
Backup Frequency
< 4 hrs
Recovery Time
< 15 min
Response SLA

Bank-Grade Encryption

Your data is protected by the same encryption used by major banks — unreadable to anyone without authorization

Complete Data Isolation

Your data is completely isolated — like having your own private vault. No other company can access your information

Role-Based Access

Each user sees only what they need. Technicians see their jobs. Branch heads see their branch. No exceptions

Full Audit Trail

Every action is logged — who accessed what, when, from where. Tamper-proof records for compliance

24/7 Threat Monitoring

Round-the-clock security monitoring. Automated alerts within seconds. Response within 15 minutes

Auto-Scaling Infrastructure

100 to 10,000+ branches — same platform, same reliability. Scales automatically with your growth

99.99% Uptime

Less than 1 hour downtime per year. Multi-region deployment with automatic failover

India Region Available

Data stored in Indian data centers (Mumbai, Hyderabad). On-premise option for full data sovereignty

Who Can See What?

Every person sees only what they need — no bridging across roles or regions

Technician
Only their assigned jobs
Other technicians, branches, billing
Vendor Manager
Their team's jobs across branches
Other vendors, HO internal data
Branch Head
All services at their branch
Other branches, vendor contracts
Regional Head
All branches in their region
Other regions, enterprise financials
HO Admin
Full visibility + administration
Audit logs cannot be modified

No one can "bridge across" to see data they shouldn't — vendors can't see other vendors, branches can't see other branches

Where Your Data Lives

Enterprise-grade data centers with India region options

Cloud Hosting

  • AWS & DigitalOcean — Same infrastructure trusted by banks, hospitals, Fortune 500
  • India Region — Data centers in Mumbai, Hyderabad for data residency
  • 24/7 Physical Security — Biometric access, CCTV, fire suppression
  • Multi-Region — Singapore, EU regions available

Hot & Cold Storage

  • Hot Data — Recent jobs, active branches, current evidence. Instant access
  • Cold Data — Archived records, historical evidence. Cost-efficient, retrievable in minutes
  • On-Premise Option — Self-hosted for full data sovereignty. Air-gapped available
  • Your Choice — Cloud (SaaS), Hybrid, or Self-Hosted deployment

Performance & Scale

Built for enterprise scale — handles thousands of users, millions of documents, massive concurrent loads

99.99%
Uptime SLA
<1 hr/year down
<200ms
API Response
avg latency
<2 sec
Page Load
with images
10,000+
Concurrent Users
per cluster
1M+
Daily Transactions
sustained
Petabyte
Storage Scale
photos/docs

Architecture Built for Scale

Global CDN & Edge Caching

Static assets served from 200+ edge locations worldwide. Images, documents cached close to users. Sub-100ms delivery anywhere in India.

Distributed Database

Read replicas across regions. Automatic failover. Zero-downtime migrations. Query optimization with intelligent indexing.

Containerized Microservices

Each service scales independently. Photo processing, notifications, reports — all isolated. One service issue doesn't affect others.

Auto-Scaling

Traffic spike? More servers spin up in 60 seconds. Demand drops? Scale down automatically. Pay only for what you use.

Tiered Storage

Hot data on SSD (instant access). Warm data on HDD (fast). Cold archives on object storage (economical). Automatic lifecycle management.

Queue-Based Processing

Photo uploads, report generation, notifications — all queued. No request timeouts. Guaranteed delivery even during peak loads.

Real-World Performance (Stress Tested)

Load Test Results

5,000 concurrent photo uploadsAll completed in <30 seconds
10,000 users accessing dashboards<500ms response time
1 million job records query<2 second full-text search
Month-end bulk report generationBackground queue, zero impact on app
Network failover simulation<30 second switchover, zero data loss

Mobile Performance

Offline Mode:Full functionality without internet — syncs when online
Low Bandwidth:Works on 2G/3G — images compress intelligently
Background Sync:Photos upload in background — no waiting
Resume Capability:Connection drops? Uploads resume automatically
App Size:<50MB install — light on storage

Scaling Scenarios — What Happens When...

"1,000 technicians upload photos at 9 AM?"

Auto-scaling adds servers. Queue processes uploads. No slowdown for anyone.

"We grow from 100 to 10,000 branches?"

Same platform, same reliability. Database shards automatically. Just expand license.

"Peak season hits (Diwali, year-end)?"

Pre-configured scaling rules activate. 3x capacity available instantly.

"Large customer runs 50,000 branch audit?"

Report generates in background. Download link emailed. System unaffected.

Backup & Recovery

Your data is never lost — continuous backups with rapid recovery

Every 15 Minutes

Automatic backups — no action needed from you

30-Day Window

Restore data from any point in the last month

Cross-Region

Backups replicated to another geographic region

< 4 Hour Recovery

Complete disaster recovery within 4 hours

Secure Integrations

Connect with your existing systems — securely and seamlessly

Single Sign-On (SSO)

Employees use company login — no separate passwords. Access revoked automatically when they leave.

Directory Sync (SAML)

Auto-sync users from Active Directory, Okta, Azure AD. Group-based permissions.

API Integration

Connect to ERP, HRMS, Finance systems. All API calls logged and auditable.

Payment Gateway

Automated vendor payments with bank-grade encryption. Full reconciliation.

Every integration is secured, audited, and under your IT team's control

Compliance & Certifications

SOC 2 Type II

Security, availability, and confidentiality controls audited annually

ISO 27001

Information security management system certified

GDPR Compliant

Full compliance with EU data protection regulations

Common Security Questions — Answered Simply

"Can someone hack our data?"

Your data is protected by bank-grade encryption — the same technology used by major banks. Even if intercepted, it cannot be read.

"Is our data mixed with others?"

No. Your data is completely isolated. Think of it like having your own private vault in a secure building.

"What if an employee loses their phone?"

The app requires login authentication. Sessions expire automatically. We can remotely wipe app data without affecting the phone.

"Can employees see data they shouldn't?"

Every user sees only what they need. A technician sees only their jobs. A branch head sees only their branch. No exceptions.

"What happens during a system breach attempt?"

We have 24/7 monitoring that detects unusual activity. Automated alerts trigger within seconds. Our team responds within 15 minutes.

"How do you prevent insider threats?"

All access is logged and auditable. No single person has unlimited access. Sensitive operations require multiple approvals.

Security Best Practices

Vulnerability Management

Regular penetration testing by independent security firms. Automated dependency scanning and security updates.

Incident Response

24/7 SOC monitoring. Response SLA under 15 minutes. Customer notification within 24 hours of security events.

Access Controls

Role-based access (RBAC), principle of least privilege, mandatory MFA for admins, regular access reviews.

Why Enterprises Trust Us

"Is our data safe?"

Bank-grade encryption, complete isolation, 24/7 monitoring

"Can it scale with us?"

100 to 10,000+ branches — same platform, same reliability

"Will it integrate with our systems?"

SSO, SAML, APIs, Payment Gateway — fits your ecosystem

"What about compliance?"

SOC 2, ISO 27001, GDPR, RBI — we've got you covered

"What if something goes wrong?"

15-minute backups, 4-hour disaster recovery, 99.99% uptime

"Will we be locked in?"

Standard formats, exportable data, multiple deployment options

Ready to Learn More?

Request a security assessment. Our team can walk you through our security architecture, answer compliance questions, and provide documentation for your IT and procurement teams.